An internet speed test measures how quickly your connection can download and upload data, and how much latency (delay) exists between your device and the test server. The numbers only tell the full story when you know what to compare them against.
How to Run a Speed Test
For the most accurate result:
- Connect your computer directly to the router with an Ethernet cable — this removes Wi-Fi as a variable.
- Close any other apps or devices that might be downloading or streaming.
- Open a browser and search for “internet speed test.” Multiple free options appear from ISPs and independent providers. Run the test using one or two.
- Run the test 2–3 times and average the results.
Understanding the Three Numbers
Download Speed
How fast data comes to you. Most activity — web browsing, streaming, gaming — uses download bandwidth. Measured in Megabits per second (Mbps).
- 25 Mbps: Minimum for HD streaming on one device.
- 100 Mbps: Comfortable for a household of 3–4 people streaming and working.
- 500 Mbps+: Plenty for a large family with heavy usage or a home office.
Upload Speed
How fast data goes from you to the internet. Important for video calls, uploading files, and cloud backup. Many cable plans have much lower upload speeds than download — this is normal for those plan types. Fibre plans are often symmetrical (equal upload and download).
Ping (Latency)
How many milliseconds it takes for a signal to travel from your device to the server and back.
- Under 20ms: Excellent — ideal for gaming and video calls.
- 20–50ms: Good for most uses.
- 50–100ms: Acceptable for streaming and browsing; may cause issues in fast-paced games.
- Over 150ms: Noticeably sluggish for interactive tasks.
If Your Results Are Much Lower Than Your Plan
If your Ethernet speed is significantly below your paid plan speed, contact your ISP — they can check the line. If Wi-Fi speed is low but Ethernet is fine, the wireless connection is the limiting factor. Ask us if you need help interpreting your results.