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The fastest way to reach us is by chat — look for the chat button in the corner of the screen. Prefer to write? Use the question form and we'll reply by email.

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Other ways to reach us

Email

[email protected]
Hours

Mon–Fri, 9am–6pm (your local time)

A note on how we work

We give the real fix first, free. If a guide solves your problem, you owe us nothing.

Sometimes the best fix needs new hardware or software — if so, we'll tell you honestly and may point you to where you can buy it. If you buy through our links we may earn a small commission, at no extra cost to you.

We will never show fake virus warnings, pressure you to "call now", or ask for remote access out of the blue. Read our promise.