Editorial team

Free Tech Support Editorial Team

The Free Tech Support editors write and update these guides from the official documentation of Microsoft, Apple, Google and device makers. We are an independent site with no phone line and no paid support service.

Seguridad y estafas Qué hacer tras una estafa de soporte técnico: protege tu computadora, tu dinero y tus cuentas ¿Caíste en una estafa de soporte técnico? Qué hacer ya: desconéctate, quita el acceso remoto, llama a tu banco, cambia contraseñas y repórtalo a la FTC. 13 de octubre de 2026

Cuentas y contraseñas Cómo activar la autenticación de dos factores en tus cuentas principales Activa la autenticación de dos factores en Microsoft, Google, Apple y Facebook: elige el método más seguro y guarda los códigos de respaldo antes de terminar. 13 de octubre de 2026

Wi-Fi e internet Wifi conectado pero sin internet: qué significa y cómo arreglarlo ¿Wifi conectado pero sin internet? Averigua si falla el router, el proveedor o tu equipo, y soluciónalo en Windows 11, Mac, iPhone y Android paso a paso. 13 de octubre de 2026

Impresoras Impresora fuera de línea en Windows 11: cómo volver a imprimir ¿Tu impresora aparece fuera de línea en Windows 11 aunque está encendida? Reinicia, revisa el wifi, limpia la cola, desactiva SNMP y evita que vuelva a pasar. 13 de octubre de 2026

Seguridad y estafas Cómo eliminar ventanas emergentes, falsos avisos de virus y redirecciones Elimina ventanas emergentes y redirecciones en Chrome, Edge, Firefox y Safari: cierra falsos avisos de virus, bloquea notificaciones, quita extensiones. 13 de octubre de 2026

site About Free Tech Support: Who We Are and How We Work Free Tech Support is an independent site of free, plain-English computer and phone guides. No phone line, no remote access, not affiliated with any brand. October 13, 2026

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Teléfonos y tabletas Mi iPhone no se conecta al wifi: cómo solucionarlo paso a paso ¿Tu iPhone no se conecta al wifi, dice contraseña incorrecta o no tiene internet? Prueba estas 9 soluciones en orden, de la más rápida a la más completa. 13 de octubre de 2026

site Disclaimer: Independent Help, Not Affiliated With Any Brand Free Tech Support is an independent guide site, not affiliated with Microsoft, Apple, Google, HP or any brand. No phone line, no remote access, no paid support. October 13, 2026

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Local resources Local Tech Help Resources in the US and Canada, Free Where to report tech-support scams, check internet providers at your address and recycle old devices, for every US state and Canadian province. October 13, 2026

site Editorial Policy: How Free Tech Support Guides Are Written How we research, write, source and correct Free Tech Support guides: official documentation first, dated updates, no paid placements and honest corrections. October 13, 2026

site Terms of Use: Reading and Sharing Free Tech Support Guides The terms for using Free Tech Support: guides are free general information, follow steps at your own discretion, back up first, and do not republish wholesale. October 13, 2026

site Free Tech Support FAQ: Is It Really Free and Who Runs It? Answers to common questions about Free Tech Support: is it free, will anyone call you, are we linked to Microsoft or Apple, and how to avoid tech-support scams. October 13, 2026

Comptes et mots de passe Comment activer l'authentification à deux facteurs sur vos comptes principaux Activez l'authentification à deux facteurs sur Microsoft, Google, Apple et Facebook : choisissez la méthode la plus sûre et gardez vos codes de secours. 13 octobre 2026

Imprimantes Imprimante hors ligne dans Windows 11 : comment imprimer de nouveau Votre imprimante est hors ligne dans Windows 11 alors qu'elle est allumée? Redémarrez, vérifiez le wifi, videz la file, désactivez SNMP et évitez la récidive. 13 octobre 2026

Téléphones et tablettes Mon iPhone ne se connecte pas au wifi : comment régler le problème Votre iPhone ne se connecte pas au wifi, refuse le mot de passe ou n'a pas d'Internet? Essayez ces 9 solutions, de la plus rapide à la plus complète. 13 octobre 2026

site Privacy Policy: How Free Tech Support Handles Your Data What information Free Tech Support collects when you read a guide or use the contact form, how it is used, and how to ask for it to be deleted. No accounts. October 13, 2026

Sécurité et arnaques Que faire après une arnaque au soutien technique : protéger votre ordinateur, votre argent et vos comptes Victime d'une arnaque au soutien technique? Déconnectez-vous, retirez l'accès à distance, avisez la banque, changez vos mots de passe et signalez-la au CAFC. 13 octobre 2026

site All Free Tech Support Guides: Computers, Phones, Wi-Fi Browse all 188 free tech support guides by topic: Windows, Wi-Fi, printers, security, browsers, email, phones, accounts, software and hardware. October 13, 2026

Sécurité et arnaques Comment supprimer les fenêtres pop-up, les fausses alertes de virus et les redirections Supprimez les fenêtres pop-up et redirections dans Chrome, Edge, Firefox et Safari : fausses alertes, notifications, extensions et réinitialisation. 13 octobre 2026

Wi-Fi et Internet Wifi connecté mais pas d'Internet : ce que ça veut dire et comment le régler Wifi connecté mais pas d'Internet? Trouvez si le routeur, le fournisseur ou l'appareil est en cause, puis réglez-le sous Windows 11, Mac, iPhone et Android. 13 octobre 2026

Windows 100% Disk Usage in Task Manager: Why It Happens and How to Fix It Task Manager stuck at 100% disk usage? Find the process responsible, calm Search and SysMain, check drive health and decide if an SSD upgrade is worth it. October 13, 2026

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Phones & Tablets Android Won't Connect to Wi-Fi: Step-by-Step Fixes Android Wi-Fi not connecting? Forget and rejoin the network, check Private DNS, MAC and band settings, reset network settings on Pixel and Samsung phones. October 13, 2026

Accounts & Passwords Apple ID (Apple Account) Locked or Forgotten: How to Get Back In Apple ID locked or password forgotten? Reset it on a trusted device, at iforgot.apple.com, with a recovery contact, or via Account Recovery. Independent guide. October 13, 2026

Printers Canon Printer Not Responding or Showing Offline: How to Fix It Canon printer not responding or stuck offline? Check the printer, clear the queue, fix Wi-Fi or USB, and reinstall the driver. Steps for Windows 11 and Mac. October 13, 2026

Rows of blue network cables plugged into a switch

Wi-Fi & Internet How to Change Your DNS Server to 1.1.1.1 or 8.8.8.8 Change DNS server settings to Cloudflare 1.1.1.1 or Google 8.8.8.8 on Windows 11, Mac, iPhone, Android or your router, and how to check it worked. October 13, 2026

Printers How to Clear a Printer Paper Jam Safely (Inkjet and Laser) Clear a printer paper jam without tearing paper or damaging rollers: power off, find every access door, pull in the paper path direction, and stop repeat jams. October 13, 2026

Web Browsers Downloads Not Working or Blocked? How to Fix Browser Downloads Fix downloads not working in Chrome, Edge, Firefox or Safari: check the error, download folder and disk space, and deal with blocked or dangerous file warnings. October 13, 2026

Printers Epson Printer Not Recognized Over USB: Step-by-Step Fixes Epson printer not recognized over USB? Swap the cable and port, clear old drivers, reinstall from Epson's site and check USB power on Windows 11 or Mac. October 13, 2026

Accounts & Passwords Amazon Sign-In Help: How to Fix Password, Code and Lockout Problems Can't sign in to Amazon? Reset your password, fix missing verification codes, recover a locked account and avoid fake Amazon support calls. Independent guide. October 13, 2026