Skip to content
Free Tech Support
Menu

Topics

Wi-Fi and internet help

Wi-Fi connected but no internet, dropping connections, DNS errors, slow speeds, router resets and home network security, explained step by step.

Rows of blue network cables plugged into a switch
Wi-Fi & Internet How to Change Your DNS Server to 1.1.1.1 or 8.8.8.8 Change DNS server settings to Cloudflare 1.1.1.1 or Google 8.8.8.8 on Windows 11, Mac, iPhone, Android or your router, and how to check it worked. October 13, 2026
Rows of blue network cables plugged into a switch
Wi-Fi & Internet How to Fix the "DNS Server Not Responding" Error Getting "DNS server not responding" while Wi-Fi looks connected? Restart the router, flush DNS, try 1.1.1.1 or 8.8.8.8 and reset the network, step by step. October 13, 2026
281 mm
Wi-Fi & Internet Guest Wi-Fi Setup: How to Create a Safe Guest Network at Home Set up guest Wi-Fi on your router or mesh app, keep visitors away from your own devices with isolation, use WPA2 or WPA3, and share it safely by QR code. October 13, 2026
A small wireless router with antennas mounted on a wall
Wi-Fi & Internet WiFi Connected but No Internet: What It Means and How to Fix It WiFi connected but no internet on a laptop or phone? Find out whether the router, provider or device is at fault, then fix it in Windows, Mac, iPhone, Android. October 13, 2026
394 mm
Wi-Fi & Internet How to Reset Network Settings in Windows 11 (and Windows 10) Reset network settings in Windows 11 when Wi-Fi or internet problems will not go away. What Network reset removes, what to save first, and netsh commands. October 13, 2026
390 mm
Wi-Fi & Internet How to Test Your Internet Speed and Understand the Results Test internet speed the right way, then make sense of download, upload, ping and jitter, compare results with your plan and know when to call your provider. October 13, 2026
272 mm
Wi-Fi & Internet Fix 'Self-Assigned IP' or 'Limited Connectivity' on Windows A self-assigned IP (169.254.x.x) or 'Limited Connectivity' warning means your PC couldn't get an IP address from the router. Here is how to fix it. June 27, 2026
390 mm
Wi-Fi & Internet Wi-Fi Works on Phone But Not Laptop — How to Fix It Your phone loads websites just fine on the same Wi-Fi, but your laptop shows no internet. The router is not the problem — here is where to look. June 24, 2026
256 mm
Wi-Fi & Internet 2.4GHz vs 5GHz — Which to Use and How to Switch Your router broadcasts two Wi-Fi bands. Covers: the Key Difference, which Should You Use?, how to Switch on Windows and how to Switch on iPhone or Android. June 22, 2026
A small wireless router with antennas mounted on a wall
Wi-Fi & Internet How to Set Up a New Router — Step by Step Getting a new router? This step-by-step guide walks you through connecting it, logging in, and configuring the essential settings — no experience needed. June 20, 2026
386 mm
Wi-Fi & Internet How to Boost Weak Wi-Fi Signal in Far Rooms If your Wi-Fi signal is weak or drops out in certain rooms, these practical solutions can extend coverage without needing a complete network overhaul. June 18, 2026
A blue Ethernet network cable with its plug
Wi-Fi & Internet Ethernet Connected But No Internet — What to Do Your Ethernet cable is plugged in and Windows shows 'Connected', but web pages won't load. Here is how to diagnose and fix a wired connection with no internet. June 12, 2026
A blue Ethernet network cable with its plug
Wi-Fi & Internet Slow Internet — How to Actually Speed It Up Before you call your ISP, try these practical steps to find out why your internet is slow and what you can actually do about it. Covers: run a Speed Test. June 12, 2026
217 mm
Wi-Fi & Internet How to Change Your Wi-Fi Name and Password Step-by-step instructions to log into your router and change your Wi-Fi network name and password, with tips for all common router brands. Free guide. June 10, 2026
A small wireless router with antennas mounted on a wall
Wi-Fi & Internet Wi-Fi Keeps Disconnecting on a Laptop — How to Fix It Your laptop keeps losing its Wi-Fi connection every few minutes. Here are the most common causes and how to fix them for good. Free, plain-English steps. June 10, 2026
363 mm
Wi-Fi & Internet How to Fix "No Internet, Secured" on Windows Windows shows you're connected to Wi-Fi, but the status reads 'No Internet, Secured' and nothing loads. Here is what that message means and how to fix it. June 8, 2026
391 mm
Wi-Fi & Internet Wi-Fi Won't Show Up or Can't Find My Network Your Wi-Fi network has vanished from the list of available networks. Covers: check the Basics First and if the Problem Is Your Laptop. Free guide. June 5, 2026
385 mm
Wi-Fi & Internet Forgot Your Wi-Fi Password — How to Find It Lost track of your Wi-Fi password? You can retrieve it from a Windows PC or Android phone that is already connected, or from your router itself. June 1, 2026
A small wireless router with antennas mounted on a wall
Wi-Fi & Internet Router Not Working or No Lights — How to Restart It the Right Way No lights on your router, or internet just died? Here is the correct order to restart your modem and router so everything comes back properly. May 30, 2026